Privacy policy

At Vistique (accessible at https://www.vistique.shop), we value your trust and are committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit Vistique, we collect certain information to process your orders, improve your shopping experience, and maintain store security:

  • Personal Identification Information: When you place an order or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

  • Payment Details: Payment transactions are securely processed through our integrated payment providers (including Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet). We do not store or retain full credit card numbers on our servers.

  • Device and Usage Data: We automatically collect technical information about your device, including your IP address, browser type, device information, and browsing activity across our website.

2. How We Collect Your Information

We collect information directly from you when you provide it, as well as automatically through tracking technologies:

  • Cookies: We use cookies and similar technologies to support site functionality, maintain your shopping cart, streamline order processing, and understand site interaction.

  • Google Analytics: We use Google Analytics to analyze site usage and help us understand how visitors navigate our store.

  • Meta Pixel: We utilize Meta Pixel tracking technology to understand browsing behavior and optimize our promotional campaigns.

  • Email Communication: If you opt-in, we collect your email address to send order updates, newsletters, and promotional marketing messages. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

3. How We Use Your Information

We use the collected information for specific, necessary business operations, including:

  • Processing, fulfilling, and shipping your orders within the United States.

  • Communicating with you regarding order confirmations, updates, and customer support.

  • Improving and optimizing our store user experience and layout.

  • Managing marketing communications, where permitted.

  • Preventing fraud and safeguarding our website security.

4. Sharing Your Personal Information

We share your personal information only with essential third-party service providers who assist us in operating our online store and delivering your orders. These include:

  • Shopify: Our e-commerce platform that powers our online store.

  • Shipping Couriers: Carriers such as USPS, UPS, FedEx, DHL, and partner logistics providers used to deliver your items.

  • Analytics Tools: Platforms like Google Analytics and Meta Pixel to help us analyze store performance and usage.

  • Legal Requirements: We may disclose your information if required to comply with applicable laws, legal requests, or lawful government demands.

We do not sell, rent, or trade your personal information to third parties.

5. Your Rights & Choices

As a customer in the United States, you have rights regarding your personal information:

  • Access and Correction: You may contact us to access or update the personal information we hold about you.

  • Cookies: You can configure your browser settings to decline or limit cookies, though doing so may affect certain features on our site.

  • Marketing Opt-Out: You may unsubscribe from marketing communications at any time via the link in our emails or by contacting customer support.

6. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

  • Store Name: Vistique


  • Support Email: support@vistique.shop

  • Phone: +1 425-954-6994

  • Support Hours: 24/7 Email Support

  • Business Address: 2529 Main St, Union Gap, WA 98903, United States